1. Introduction

Welcome to Mind Shroom Store (“we,” “us,” “our”). Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit https://mindshroomstore.com (the “Site”), make a purchase, subscribe to our newsletters, or otherwise interact with us.

By using the Site, you consent to the practices described here in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

2.1 Information You Provide

• Contact details (name, email address, phone number)
• Order and shipping details (billing and shipping addresses)
• Payment information (processed securely by our payment processor; we do not store full card data)
• Messages or content you voluntarily send to us (e.g., support requests)

2.2 Information Collected Automatically

When you use the Site, we may automatically collect:

• IP address, browser type, device type, operating system
• Pages viewed, time on page, referring URLs, general location (city/province)
• Data via cookies, pixels, and analytics tools (e.g., Google Analytics)

2.3 Information From Third Parties

We may receive limited information from service providers (e.g., payment gateways, shipping carriers, email and analytics providers) in accordance with their terms and applicable law.

3. How We Use Your Information

• Process, fulfil, and deliver your orders; manage returns and customer support
• Communicate about purchases, shipping updates, and account notices
• Send promotional messages and newsletters if you have opted in (you can unsubscribe anytime)
• Improve the Site, products, and user experience; perform analytics and troubleshooting
• Detect, prevent, and address fraud, abuse, or security incidents
• Comply with legal, tax, and regulatory obligations

4. Sharing and Disclosure

We do not sell or rent your personal information. We may share information with:

• Service Providers (payment processors, shipping carriers, email delivery, analytics, hosting) who are contractually obligated to protect your data and use it only to provide services to us.
• Legal and Compliance recipients when required by law, regulation, subpoena, or to protect our rights, safety, or property.
• Business Transfers in connection with a merger, acquisition, reorganization, or sale of assets, subject to confidentiality protections.

5. Storage and Cross-Border Transfers

Your information may be stored and processed in Canada or other jurisdictions (including the United States) where our service providers operate. By using the Site, you consent to these transfers. We take steps to ensure our providers offer comparable protection as required by PIPEDA.

6. Cookies and Analytics

We use cookies and similar technologies to remember preferences, keep your cart intact, analyze traffic, and tailor content. You can control cookies via your browser settings. Disabling cookies may affect certain Site features.

7. Data Retention

We keep personal information only as long as necessary to provide services, meet legal/accounting requirements, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize it.

8. Security

We implement administrative, technical, and physical safeguards—such as SSL/TLS encryption, secure hosting, and access controls—to protect your information. However, no method of transmission or storage is completely secure, and you use the Site at your own risk.

9. Your Rights (Canada)

Subject to applicable law, you may:

• Request access to and correction of your personal information
• Withdraw consent for marketing communications at any time
• Request deletion or restriction of processing (subject to legal obligations)

You also have the right to contact the Office of the Privacy Commissioner of Canada (OPC) if you believe your privacy rights have been violated.

10. Email Marketing

If you subscribe, we may send newsletters, promotions, and product updates about our mushroom-coffee blends and related offerings. You can unsubscribe anytime using the link in our emails or by contacting us.

11. Children’s Privacy

The Site and our products are intended for individuals 18 years and older. We do not knowingly collect personal information from minors. If you believe a minor has provided personal information, please contact us so we can delete it.

12. Changes to This Policy

We may update this Policy periodically. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after changes constitutes acceptance of the revised Policy.